Proof Library

Public proof of workflow judgment

A growing library of workflow teardowns, public-signal inferences, economic breakdowns, AI concept demos, mini builds, and real audit findings. Some are confirmed case studies. Others are clearly marked hypotheses from public signals. The point is to make the thinking visible before you book anything.

Type
Industry

Featured

All items

Real Case Study · FeaturedConfirmed by conversation

Renewal follow-up depending on inboxes, memory, and manual comparison

Insurance broking · Independent brokerage, ~8 staff

Likely leakA renewal process can look “fine” from the outside while still leaking time through shared inboxes, manual quote comparison, unclear overdue…
Money logicEstimated $26,000+/year in labour cost alone, before counting the revenue at risk from near-lapsed renewals.
FixThe first fix is not necessarily a new platform. It is often a clearer renewal status workflow, follow-up rhythm, and exception view, every policy…
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Job Listing Teardown · FeaturedPublic inference

When a business hires admin to chase, update, and follow up

Admin support · Pattern, not a specific client

Public signalA job ad asking for client chasing, CRM updates, inbox handling, and follow-up support can signal a workflow visibility problem, the role description…
Likely leakManual follow-up and status tracking absorbing a full role's worth of attention, with no owner dashboard or reminder system carrying the load.
FixBefore adding labour, check whether a clearer intake, status tracker, reminder sequence, or owner dashboard could absorb part of the drag.
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Review Inference · FeaturedPublic inference

“No one got back to me” is often a workflow issue, not a staff attitude issue

Service businesses · Pattern, not a specific client

Public signalRepeated review complaints about slow replies usually point to missing queues, unclear ownership, or no overdue view, not to staff who don't care.
Likely leakRequests without an owner, a queue, or an overdue view stall silently until the client escalates, or leaves.
FixThe fix may be a simple unresolved-request tracker, follow-up SLA, and escalation rule, before anything AI-related is added.
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Economic BreakdownPublic inference

Before hiring another admin, check whether the process is leaking capacity

Owner-operated services · Pattern, not a specific client

Likely leakStaff losing 6–10 hours per week to manual chasing, duplicated entry, and status checking, hours a new hire would inherit, not remove.
Money logicIf staff are losing 6–10 hours per week to manual chasing, duplicated entry, and status checking, the owner may not have a staffing problem first.…
FixThe decision question is simple: is this bottleneck expensive enough to fix before adding more labour?
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Nothing matches that filter yet — more teardowns are on the way.

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